In order to support the growth of our business we are happy to announce a new job opportunity: First Level Technical Support Representative (Project management). The scope of the role includes:
- Self-responsible organization of First Level Technical Support;
- Direct contact with customers;
- Establishing communication between customers and our internal development team;
- Continuous improvement of service and support processes;
- Problem analysis, testing and installation activities;
- etc.
Further details about the role are available here.
Potential candidates should send their requests to the following e-mail: info@fafnir.de.
Good luck!